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Customer reviews of Smethwick Trade Centre

At Smethwick Trade Centre we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Smethwick Trade Centre

Smethwick Trade Centre
5
4.7

Based on 102 customer reviews

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  • 5

    Amazing showroom

    By Faraz C on 11 May 2018 | Verified purchase

    Brilliant service. I got a van from them and I'm really happy. They even offered me tea with food as I waited for them to do the paperwork. Good staff and clean showroom.

    Reply from Smethwick Trade Centre on 18/05/18

    We would like to thank you for your recommendations and for this amazing review.


  • 5

    not happy at all

    By NEIL H on 01 May 2018 | Verified purchase

    Were ok till the car developed a problem after a week at which point communication dried up now I'm either looking at a repair bill that exceeds the value of the vehicle, or do I just drive my children about in a death trap

    Reply from Smethwick Trade Centre on 11/05/18

    Hi Neil, we are very sorry about your experience at our dealership, we are willing to help you as discussed on the telephone, we will try our best in rectifying the problem. we look forward to speaking with you and earning back your business. Many thanks.


  • 5

    GREAT EXPERIANCE!

    By SAMANTHA O on 02 April 2018 | Verified purchase

    absolutley brilliant no pressure sales love my new car!

    Reply from Smethwick Trade Centre on 11/05/18

    Thank you so much for sharing your experience with us at Smethwick Trade Centre. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear you love your new car.


  • 5

    Plymouth train station to Smethwick

    By JULIAN R on 22 March 2018 | Verified purchase

    Collected from local train station on time by family member Arrived at Smethwick trading to find car was as described 10 out of 10 would definitely recommend a visit .

    Reply from Smethwick Trade Centre on 11/05/18

    Hi Julian, Thanks for making the trip all the way from Plymouth for your purchase of your new Porsche Boxster, We will be here next time you need another vehicle, We appreciate your business, thank you again!


  • 5

    Renault Modus

    By Amina J on 19 March 2018 | Verified purchase

    Very professional family run business! Helped in every way possible

    Reply from Smethwick Trade Centre on 11/05/18

    Congratulations on your new Renault Modus. Thank you for taking the time to write about your experience. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.


  • 5

    Good service - Highly recommended

    By Faheem A on 15 March 2018 | Verified purchase

    I recently purchased a car and was very impressed with the staff who were Friendly, professional and very helpful. Would definately recommend Smethwick Trade Centre and purchase from them in the future.

    Reply from Smethwick Trade Centre on 11/05/18

    Hearing that you had a wonderful experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing us at Smethwick Trade Centre, we wish you many happy miles in your new Suzuki Alto We look forward to serving you for many years to come!


  • 5

    TOYOTA 61 plate purchase

    By Mohammed A on 09 March 2018 | Verified purchase

    Bought a car from this company and I must say, I would definitely recommend them. They are not pushy like many other car sales companies. Price was great and car hasn’t yet given a problem. So if recommend


  • 5

    Excellent Dealer

    By Bethany W on 06 March 2018 | Verified purchase

    The dealer was very helpful in buying my first car, and provided an excellent service. Thank you!

    Reply from Smethwick Trade Centre on 11/05/18

    Hi Bethany, On behalf us all of us at Smethwick Trade Centre, we would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with us


  • 5

    My new C class Mercedeze

    By Abaid R on 28 February 2018 | Verified purchase

    It is my pleasure to provide recommendation for Smethwick trade centre. You may have read many recommendations but this one is unique because it is a real deal. This dealership was top notch! The business owner went above and beyond to make sure I purchased the car I was most comfortable with. He gave me suggestions and his advice, but was in no way pushy what-so-ever. After I decided on a C class Mercedeze, the process was absolutely painless and he even added on 12 month free AA membership. So quick and professional. I would recommend this dealership to anyone who is looking for a quality vehicle. Thanks again and Well done mate !

    Reply from Smethwick Trade Centre on 02/03/18

    Thank you so much for your review, it was a pleasure selling you a car on a sunday evening, hope you enjoy your car


  • 5

    great seller

    By Kai C on 14 February 2018 | Verified purchase

    great service friendly seller lovely and warm welcome sure will come back in the future keep up the great work 10/10++++++++++++++